Delete your Learn Macrame account and data
Learn Macrame is published on Google Play by Rstream Labs and on the App Store under Riafy.
How to request deletion
In the app
- Open Learn Macrame and sign in to the account you want to delete.
- Go to You, then Delete account.
- Confirm Delete account. Complete any provider reauthentication and keep the app connected until it confirms completion.
The app requests deletion of your synced learning data and private gallery, then your sign-in account and app-owned data on this device. If a request fails or you are offline, reopen the app with an internet connection and follow the retry instructions for the same account. A remaining deletion or reauthentication warning means there is still a step to complete.
Without the app
Email contact.rstreamlabs@gmail.com with the subject Delete my account - Learn Macrame. You do not need to reinstall the app.
- Send from the address you used to sign in. If you used Apple Hide My Email, include your private relay address from iPhone Settings > your name > Sign in with Apple.
- We may need to verify account ownership before processing your request. Do not send your password or payment details.
Never signed in? Use You > Reset to erase app-owned local data. Analytics, diagnostic, video-service or purchase records may still exist outside your device; email us for help. Uninstalling the app does not delete a signed-in server account.
What successful in-app deletion removes
- Your synced learning state, including preferences, progress and favourites.
- Photos and projects in your synced private gallery.
- Your sign-in account after successful authentication-service deletion.
- App-owned local data on the device where you delete.
Records that need separate handling or may be retained
- Subscriptions: account deletion does not cancel a subscription. Cancel it in Google Play > Payments & subscriptions, or iPhone Settings > your name > Subscriptions.
- Purchase records: Apple, Google and the subscription processor may retain transactions for accounting, tax, security or fraud prevention.
- Usage and diagnostics: analytics and crash-reporting services may retain records after account deletion. Some usage is associated with an account identifier; deleting sign-in does not automatically erase it. Contact us for assistance.
- Video-service information: embedded-video providers handle their records separately under their policies.
- Backups: erased server data may remain in retained backups until they expire.
- We explain applicable legal or security retention exceptions when handling your request.
Read the Learn Macrame privacy policy for our data practices.